- Crisis assistance and counseling - helping those in shock get back on their feet and access their natural coping methods and resources.
- Assessment and referral services - identifying who is recovering properly from the traumatic event, who is not, why they are not recovering and what additional or other services are needed when and by whom.
- Orientation and Consultation to Management - educating management about the immediate, week-to-week, and long term consequences of traumatic events for individuals, work groups, families, and larger systems.
- Training, Education, and Certification - preparing management, human resources, employee assistance professionals, and service providers with sufficient guidance and competence to first do no harm to the traumatized and help them recover.
- Family Resource Management - designing and implementing programs for strengthening and promoting family wellness in the wake of traumatic events, with special attention to young children.
- Long-term trauma counseling - helping those unable to recover quickly from the trauma by providing individual and group trauma and grief counseling.
These services are provided over varying periods of time and performed initially by members of a deployment team. They are transported into The impacted area within hours after the request is made. They stay from between 3-6 weeks or until local Green Cross Academy of Traumatology members can relieve them.